Google Play Hong Kong

Online: 使用電腦兌換之用戶，請按照以下步驟以兌換此Google Play 禮品卡： 在電腦上前往 play.google.com，並輸入16位由數字和英文字母組合的兌換代碼； 按一下 [兌換]，查看收取兌換餘額的帳戶； 按一下 [確認]。 使用Android裝置i兌換之用戶，請按照以下步驟以兌換此Google Play 禮品卡： 在 Android 裝置上，開啟 Google Play 應用程式； 輕按右上方的個人檔案相片，點擊 [付款和訂閱]，然後 [兌換代碼]。 輸入16位由數字和英文字母組合的兌換代碼； 輕按 [兌換]，查看收取兌換餘額的帳戶。 輕按 [確認]。 如用家在Google Play購物時兌換，請按照以下步驟： 按照結帳流程操作，直到畫面上列出付款方法。 在付款方法旁邊，選取「向下箭咀」圖示 向下箭頭 然後 [兌換代碼]。 輸入代碼，並按照螢幕指示直至操作完成。 To those who redeem through the computer, please follow the steps below to redeem this Google Play E-Voucher: On your computer, go to play.google.com/redeem, and enter a 16-digit combination of numbers and letters code. Click Redeem, and review the account that'll receive the balance you redeem. Click Confirm. To those who redeem through an Android device, please follow the steps below to redeem this Google Play E-Voucher: On your Android device, open the Google Play app At the top right, tap your Profile picture, tap Payments & subscriptions, and then Redeem code. Enter a 16-digit combination of numbers and letters code. Tap Redeem, and review the account that'll receive the balance you redeem. Tap Confirm. If the user wishes to redeem when you make a purchase on Google Play, please follow the steps below to redeem this Google Play E-Voucher: Go through the checkout process until you find the payment method listed. Next to the payment method, select the down arrow, select Redeem code, and enter a 16-digit combination of numbers and letters code. Follow the on-screen instructions and complete the payment. Instore:

1. 資格與兌換：Google Play 禮品卡 (「禮品卡」) 只適用於身為香港居民的滿 13 歲使用者。此禮品卡由 Google Arizona LLC (「GAZ」，為一間在美國亞利桑那州成立的有限責任公司) 發出。如要兌換禮品卡，用家必須能夠連接互聯網，用家同時必須在本條款中指定的司法管轄區符合「Google Payments」帳戶的資格，並擁有或建立相關帳戶。「Google Payments」帳戶由美國公司 Google Payment Corporation (「GPC」) 提供。此禮品卡必須透過 GPC 向 GAZ 兌換，只可用於購買 Google Play 上符合資格的產品。任何未使用的 Google Play 餘額將存入收卡者的 Google Play 禮品卡餘額，以供日後使用。GAZ 可向禮品卡買家提供所購買禮品卡的兌換狀態資訊。 對於年齡介乎 13-17 歲的使用者，您的「Google Payments」登記只限在 Google Play 用於兌換禮品卡。 2. 限制：此禮品卡只可用於購買 Google Play 上符合資格的產品。各項限制可能適用於兌換和使用。此禮品卡不可購買的商品包括特定訂閱，以及 Google Play「裝置」部分中的商品 (例如手機、平板電腦和相關裝置配件)。詳情請參閱說明中心。除非法律另有規定，此禮品卡不可兌換成現金或其他卡、不得增值、不設退款，不可與「Google Payments」中其他非 Google Play 餘額結合，也不可轉售、交換或轉讓以取得價值。如果要以此禮品卡餘額支付的訂單價值超過此禮品卡可用的餘額，系統將會拒絕交易。購買此禮品卡後，禮品卡的損失風險和所有權隨即轉至買家。GAZ 並未對此禮品卡和 Google Play 作出任何明示或默示的保證。在適用的法例規限下，GAZ 可隨時全權酌情更改禮品卡條款。 3. 不設收費：此禮品卡不設收費。除非法律另有規定，任何 Google Play 退款金額 (如適用) 將存回用家的 Google Play 禮品卡餘額，以供日後根據本服務條款使用。 4. 詐騙：如果此禮品卡遺失、被竊、損毀或未經用家許可被擅自使用，GAZ 概不負責。如果有人兌換詐騙得來的禮品卡，和/或使用該禮品卡在 Google Play 購物，GAZ 有權將客戶的帳戶停權或關閉，並以其他付款方式發出帳單。 5. 網上協助、客戶服務與其他增值性的服務：如要查看 Google Play 餘額，請前往：https://payments.google.com。如對此禮品卡有問題並需要尋求網上協助，請前往：https://support.google.com/googleplay/go/cardhelp。GAZ提供額外增值性的服務，包括： 可讓用家連接Google LLC (「商店營運商」) 所提供的Google Play商店 (「網上商店」) 及在內搜尋的網站 (「連接及搜尋設施」)。GAZ 所提供的連接及搜尋設施容許用家連接、搜尋及探索商店營運商在網上商店提供的某些數碼內容，例如應用程式、遊戲、音樂、電影、書籍、雜誌或其他數碼內容或服務。 其他客戶支援服務，例如付款相關支援 (例如就此禮品卡及其他付款所作的付款排錯)、內容質量服務 (例如收集用戶反饋及確保網上商店提供的數碼內容符合適用的網上商店政策)、技術支援及排錯服務(以確保用家使用Play時運作流暢)、協助向數碼內容提供者作出客戶反饋及用家教育服務。 6. 法律責任限制：如果此禮品卡遺失、被竊、損毀或未經用家許可被擅自使用，GAZ 概不負責。除法律已有規定，GAZ 並未對禮品卡作出任何明示或默示的保證，包括對品質滿意度、商售性或特定目的適用性的保證。如果此禮品卡因技術問題失效，GAZ 會將失效的禮品卡上的餘額存入禮品卡餘額。GAZ 對此禮品卡因第三方原因而未能以本服務條款說明的方式運作概不負責，例如未能連接互聯網、電腦/流動裝置或其他上網裝置失靈，或互聯網服務或流動網絡供應商服務中斷。 7. 已發出的禮品卡：不論此禮品卡的發行或購買日期，GAZ 於 2020 年 11 月 9 日 (「生效日期」) 起為所有禮品卡及禮品卡餘額的發行人，而於生效日期起，儘管禮品卡上有任何相反的聲明，GAZ 承擔 Google Asia Pacific Pte Ltd (「GAP」) 就此禮品卡擁有的所有權利和義務。如用家在生效日期後兌換禮品卡，用家將被視為已接受此變更，而此變更將對您具有約束力。本條的任何規定不會損害您根據本服務條款兌換和使用禮品卡的權利。 8. 非銀行或接受存款業務：GAZ 並非銀行或接受存款機構，此禮品卡也不是存款工具，此禮品卡資金不等於存入 (或借給) GAZ 的款項。 9. 一般條款：本條款納入並受到《Google Play 服務條款》規限。本條款內所述服務的使用同時受《Google Payments》和《Google 私隱政策》規限。用家購買、收取或兌換禮品卡，即表示用家同意香港法例適用 (不論是否有法律衝突原則)，並同意這類法例將管限本禮品卡服務條款。如果用家想提出投訴，用家同意在採取其他行動之前，會先與客戶服務部聯絡，讓 GAZ 嘗試解決問題。在法律容許的範圍內，GAZ 保留酌情不時更改本服務條款的權利。GAP 及於生效日期起的 GAZ (視情況而定) 可以在任何時間，並且無需獲取用家或任何其他人的進一步同意，讓與或以其他方式轉讓其在本服務條款項下擁有的所有或任何權利和/或義務。如果本條款或其任何部分被翻譯成其他語言，如有衝突，則以最初的英文文本為準。 1. Eligibility and Redemption. Google Play E-vouchers (“E-vouchers”) are valid only for users who are 13 years of age or older, and who are residents of Hong Kong. These E-vouchers are issued by Google Arizona LLC (“GAZ”), a limited liability company incorporated in Arizona, U.S.A.. To redeem this e-voucher, users will need access to the internet, and users will need to qualify for, and have or create a Google Payments account for the jurisdiction specified in these terms. The Google Payments account is provided by Google Payment Corporation (“GPC”), a United States corporation. E-vouchers must be redeemed with GAZ, toward the purchase, as facilitated by GPC, only of eligible products on Google Play. Any unused Google Play balance will be placed in the recipient's Google Play balance for E-vouchers for future use. GAZ may provide E-vouchers purchasers with information about the redemption status of E-vouchers that they purchase. For users between 13-17 years of age, your Google Payments enrollment is limited solely to the redemption of E-vouchers on Google Play. 2. Limitations. This e-voucher may be used for purchases of eligible items on Google Play only. Limits may apply to redemption and use. Items ineligible for purchase using the E-vouchers include items in the “Devices” section of Google Play (e.g., phones, tablets, and related device accessories) and certain subscriptions, see the Help Center for more information. This E-vouchers are not redeemable for cash or other cards, are not reloadable or refundable, cannot be combined by a user with other non-Google Play balances in your Google Payments account, and cannot be resold, exchanged, or transferred for value, except as required by law. If the order value to be paid with this E-vouchers balance exceeds a user's available E-vouchers balance, the transaction will be declined. Once this e-voucher is purchased, the risk of loss and title for this e-voucher passes to the purchaser. GAZ disclaims all express or implied warranties as to this e-voucher and Google Play. These e-voucher terms may be subject to change at our sole discretion, subject to applicable law. 3. No Fees. No fees apply to these E-vouchers. Any refunded Google Play amounts, if applicable, will be credited back to a user's Google Play balance for these E-vouchers for future use under these terms of service, unless otherwise required by law. 4. Fraud. GAZ is not responsible if this e-voucher is lost, stolen, destroyed, or used without a user's permission. GAZ will have the right to suspend or close customer accounts and bill alternative forms of payment if a fraudulently obtained e-voucher is redeemed and/or used to make purchases on Google Play. 5. Online Assistance, Customer Care, and Other Value-Added Services. To view a user's Google Play balance, visit https://payments.google.com. For online assistance with this e-voucher issue, please visit https://support.google.com/googleplay/go/cardhelp. GAZ provides additional value-added services which include the following: (a) a website that a user may use to access and search ("Access and Search Facilities") the Google Play store ("Online Store") provided by Google LLC ("Store Operator"). The Access and Search Facilities provided by GAZ allow a user to access, search, and explore certain digital content made available on the Online Store by the Store Operator, such as apps, games, music, movies, books, magazines, or other digital content or services. (b) other customer support services including, for example, payment-related support (such as payment troubleshooting for E-vouchers and other payments), content quality service (such as collecting user feedback and ensuring digital content offered on the Online Store meets applicable Online Store policies), technical assistance and troubleshooting to ensure smooth operation of Play for users, facilitating the provision of customer feedback to digital content providers and user education services. 6. Limitation of Liability. GAZ is not liable if this e-voucher is lost, stolen, destroyed, or used without a user’s permission. GAZ makes no express or implied warranties, including warranties of satisfactory quality, merchantability, or fitness for a particular purpose, on these E-vouchers except those imposed by law. In the event this e-voucher is non-functional due to a technical problem, GAZ will credit the e-voucher's balance with the amount of balance that was on the non-functioning card. GAZ is not liable for any failure of E-vouchers to work in the manner described in these terms of service caused by a third party such as the failure of the internet, of a computer, mobile or other device used to access the internet, or of an internet service or mobile network provider. 7. Previously Issued E-vouchers. As of November 9, 2020 ("Effective Date"), GAZ is the issuer of all E-vouchers and E-vouchers balances, regardless of issuance or the purchase date and, as of the Effective Date, GAZ assumes all obligations and rights in respect of E-vouchers from Google Asia Pacific Pte Ltd (“GAP”), regardless of any statements to the contrary on the E-vouchers themselves. By redeeming this e-voucher after the Effective Date you will be deemed to have accepted this change and it will be binding on a user. Nothing in this clause shall prejudice your rights to redeem and use E-vouchers pursuant to these terms. 8. Not a Deposit-taking or Banking Business. GAZ is neither a bank nor a deposit-taking institution, this e-voucher is not a deposit instrument, and e-voucher funds do not amount to a deposit placed with (loan borrowed by) GAZ. 9. General Terms. These terms incorporate and are subject to the Google Play Terms of Service. Use of the services described herein is further subject to the terms of service for Google Payments and the Google Privacy Policy. When a user purchases, receives, or redeems an e-voucher, the user agrees that the laws of Hong Kong apply, without regard to principles of conflict of laws, and that such laws will govern these E-voucher's terms of service. If a user has a complaint, the user agrees to contact Customer Care first and allow GAZ to try to resolve the complaint prior to taking any other action. GAZ reserves the right to change these terms of service from time to time in its discretion to the extent permitted by law. GAP and as of the Effective Date GAZ (as the case may be) may, at any time and without further consent from a user or any other person, assign or otherwise transfer all or any of its rights and/or obligations under these terms. If these Terms or any part of it is translated into any other language, the original English language text will take precedence in the event of a conflict.