1. Introduction

This Cookie Statement explains how Tokenstore uses cookies and similar technologies on our website, checkout, account pages, order pages, support tools, integrations, and related digital services.

Cookies may be placed by Tokenstore or by third-party providers acting on our behalf.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies include pixels, tags, SDKs, scripts, local storage, session storage, device identifiers, and tracking links.

These technologies help websites function, remember preferences, process orders, protect against fraud, analyse performance, and deliver relevant advertising.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for Tokenstore to work.

They may be used for:

1. checkout functionality;
2. shopping cart;
3. account login;
4. session management;
5. language and country selection;
6. currency settings;
7. security;
8. fraud prevention;
9. payment processing;
10. order delivery;
11. cookie consent storage.

These cookies cannot be disabled through Tokenstore’s cookie tools because the Platform cannot operate properly without them.

3.2 Preference Cookies

Preference cookies remember choices such as:

1. country;
2. language;
3. currency;
4. region;
5. display settings;
6. previously selected options.

These cookies improve usability but are not always strictly necessary.

3.3 Analytics and Performance Cookies

Analytics cookies help us understand how users interact with Tokenstore.

They may collect information such as:

1. pages visited;
2. clicks;
3. session duration;
4. checkout steps;
5. error messages;
6. device and browser type;
7. approximate location;
8. referral source;
9. performance data;
10. aggregated usage statistics.

We use this information to improve Tokenstore, detect technical issues, optimise checkout, and understand Product demand.

3.4 Marketing and Advertising Cookies

Marketing cookies may be used to:

1. measure campaign performance;
2. understand whether ads led to visits or Orders;
3. avoid showing irrelevant ads;
4. build advertising audiences;
5. show Tokenstore offers on third-party platforms;
6. measure affiliate or referral performance.

Where required by law, we use marketing cookies only with your consent.

3.5 Fraud Prevention and Security Technologies

Because Tokenstore sells instantly delivered digital Products, we may use cookies and similar technologies for fraud prevention, payment security, sanctions controls, abuse prevention, and platform integrity.

These technologies may assess:

1. IP address;
2. device identifiers;
3. browser configuration;
4. session behaviour;
5. order velocity;
6. payment risk signals;
7. account-linking signals;
8. suspicious automation;
9. VPN, proxy, or bot indicators.

Some of these technologies are strictly necessary for security and fraud prevention.

4. Third-Party Cookies and Providers

Third parties may place cookies or similar technologies when providing services to Tokenstore, such as:

1. payment processing;
2. fraud prevention;
3. analytics;
4. advertising;
5. customer support;
6. email marketing;
7. hosting and security;
8. affiliate tracking;
9. review invitations;
10. social media integrations.

Third-party providers may process data according to their own privacy policies where they act as independent controllers.

5. Cookie Consent

Where required, Tokenstore asks for your consent before placing non-essential cookies.

You may accept, reject, or customise non-essential cookies through the cookie banner or cookie settings tool.

Your preferences may be stored in a necessary cookie so we can remember your choice.

6. Managing Cookies

You can manage cookies by:

1. using Tokenstore’s cookie settings tool;
2. changing your browser settings;
3. deleting cookies from your device;
4. blocking third-party cookies;
5. using privacy controls on your device;
6. opting out through third-party advertising tools where available.

Blocking cookies may affect website functionality. For example, checkout, account login, order delivery, payment processing, country selection, fraud prevention, or support features may not work correctly.

7. Cookie Retention

Cookies may be session cookies or persistent cookies.

Session cookies expire when you close your browser.

Persistent cookies remain on your device for a set period or until you delete them.

Retention periods vary depending on the cookie purpose and provider. Tokenstore aims to use proportionate retention periods and to remove cookies that are no longer needed.

8. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” or similar signals. Because there is no universally accepted standard for these signals, Tokenstore may not respond to all such signals.

Where legally required, Tokenstore will honour recognised opt-out preference signals for applicable advertising or tracking activities.

9. Updates to This Cookie Statement

We may update this Cookie Statement from time to time to reflect changes in technology, law, providers, or our services.

The updated version will be published on Tokenstore with a new “Last updated” date.

10. Contact

For cookie or privacy questions:

Nebularsoft Limited
The L. Plaza, 367-375 Queen's Road Central, 74PX+CM, Sheung Wan, Hong Kong
Email: [email protected]